Pricing

Start with a 14-day free trial, no credit card needed, then choose your plan inside the app. Prices are in Kuwaiti dinars.

Billing period

Trial

Try MADAR on your own channels, with your own team

Free14 days

No credit card

Users
2
Channels
1
Conversations a month
100
Campaign recipients a month
250

AI trial: 50 replies

Start your 14-day free trial

Store

For a shop or small business answering on more than one channel

15.000 KWDa month

or 150.000 KWD a year — 2 months free

150.000 KWDa year

Pay for ten months, get twelve

Users
5
Channels
2
Conversations a month
1,000
Campaign recipients a month
5,000

No AI

Start with Store

Enterprise

No limit on users, channels or conversations

149.000 KWDa month

or 1,490.000 KWD a year — 2 months free

1,490.000 KWDa year

Pay for ten months, get twelve

Users
Unlimited
Channels
Unlimited
Conversations a month
Unlimited
Campaign recipients a month
Unlimited

AI: 6,000 replies a month

Start with Enterprise

Every account starts on the 14-day free trial, even if you pick a plan here. You choose your plan and pay inside the app — during the trial or when it ends.

Compare plans

PlanTrialStoreGrowthEnterprise
Monthly priceFree for 14 days15.000 KWD49.000 KWD149.000 KWD
Annual price150.000 KWD490.000 KWD1,490.000 KWD
Users2510Unlimited
Channels125Unlimited
Conversations a month1001,00010,000Unlimited
Campaign recipients a month2505,00050,000Unlimited
AITrial: 50 replies1,500 replies a month6,000 replies a month
  • Prices are in Kuwaiti dinars, to three decimal places. An annual plan costs ten months’ price for twelve months.
  • Meta charges WhatsApp fees per conversation directly; they are not part of the plan price, and every campaign shows its cost before you send it. Telegram has no fees.
  • AI in MADAR suggests replies from your knowledge base and, if you switch it on, answers customers automatically — only from your own articles. Every reply it writes, suggested or automatic, counts toward the month’s allowance.
  • The level of support differs between plans — see the support page for details.

Questions about subscribing

Do I need a card to start the trial?

No. The 14-day trial is free with no credit card, within the trial plan’s limits shown above.

How do I pay?

Inside the app, by KNET or card, through the Tap payment gateway.

Can I cancel at any time?

Yes — there’s no lock-in contract and no cancellation fee. Cancel the renewal whenever you like: your subscription keeps working until the end of the period you’ve paid for, then stops, with no refund for the time left. Your data stays yours.

Can I export my data?

Yes, at any time. The owner can download a full copy of the account — customers, conversations, deals and settings — as one file in CSV and JSON.

What happens when the trial ends?

You choose a plan to carry on, and your data stays exactly as it is — conversations, customers, settings and everything you set up during the trial.

Can I pick a plan from the start?

Yes. Each plan’s button opens sign-up with that plan already selected; you still start on the free trial, then confirm the plan and pay inside the app.

Start your 14-day free trial