Trial
Try MADAR on your own channels, with your own team
Free14 days
No credit card
- Users
- 2
- Channels
- 1
- Conversations a month
- 100
- Campaign recipients a month
- 250
AI trial: 50 replies
Start your 14-day free trialPricing
Start with a 14-day free trial, no credit card needed, then choose your plan inside the app. Prices are in Kuwaiti dinars.
Billing period
Store
For a shop or small business answering on more than one channel
35.000 KWDa month
or 350.000 KWD a year — 2 months free
350.000 KWDa year
Pay for ten months, get twelve
- Users
- 5
- Channels
- 2
- Conversations a month
- 1,000
- Campaign recipients a month
- 5,000
No AI
Start with StoreGrowth With AI
For a sales team that wants AI working alongside it
79.000 KWDa month
or 790.000 KWD a year — 2 months free
790.000 KWDa year
Pay for ten months, get twelve
- Users
- 10
- Channels
- 5
- Conversations a month
- 10,000
- Campaign recipients a month
- 50,000
AI: 1,500 replies a month
Start with GrowthEnterprise
No limit on users, channels or conversations
249.000 KWDa month
or 2,490.000 KWD a year — 2 months free
2,490.000 KWDa year
Pay for ten months, get twelve
- Users
- Unlimited
- Channels
- Unlimited
- Conversations a month
- Unlimited
- Campaign recipients a month
- Unlimited
AI: 6,000 replies a month
Start with EnterpriseEvery account starts on the 14-day free trial, even if you pick a plan here. You choose your plan and pay inside the app — during the trial or when it ends.
Compare plans
| Plan | Trial | Store | Growth | Enterprise |
|---|---|---|---|---|
| Monthly price | Free for 14 days | 35.000 KWD | 79.000 KWD | 249.000 KWD |
| Annual price | — | 350.000 KWD | 790.000 KWD | 2,490.000 KWD |
| Users | 2 | 5 | 10 | Unlimited |
| Channels | 1 | 2 | 5 | Unlimited |
| Conversations a month | 100 | 1,000 | 10,000 | Unlimited |
| Campaign recipients a month | 250 | 5,000 | 50,000 | Unlimited |
| AI | Trial: 50 replies | — | 1,500 replies a month | 6,000 replies a month |
- Prices are in Kuwaiti dinars, to three decimal places. An annual plan costs ten months’ price for twelve months.
- Meta charges WhatsApp fees per conversation directly; they are not part of the plan price, and every campaign shows its cost before you send it. Telegram has no fees.
- AI in MADAR suggests replies from your knowledge base and, if you switch it on, answers customers automatically — only from your own articles. Every reply it writes, suggested or automatic, counts toward the month’s allowance.
- The level of support differs between plans — see the support page for details.
Add-ons
Add them on top of your plan inside the app, in Subscription and billing, without changing plans.
| Add-on | Price | What it adds | Available on |
|---|---|---|---|
| Extra user | 3.000 KWD a month or 30.000 KWD a year | One user above your plan’s limit, per unit | Store, Growth |
| Extra channel | 7.000 KWD a month or 70.000 KWD a year | One channel above your plan’s limit, per unit | Store, Growth |
| 1,000 AI replies pack | 12.000 KWD a month or 120.000 KWD a year | 1,000 more replies in every month’s allowance, renewed with the plan’s | Growth, Enterprise |
| MADAR Managed | 90.000 KWD a month or 900.000 KWD a year | Our team writes and submits your templates, runs your campaigns and sends you a monthly report | Store, Growth, Enterprise — with our team’s approval |
| Setup & onboarding | 75.000 KWD once | We connect your channels with you, set up your first templates and train your team for two hours | Every account, even during the trial |
- An add-on is charged only for the days left in your current period, then renews with your plan as its own line on the renewal invoice.
- Removing or reducing an add-on takes effect at the end of the paid period, with no refund, and you can undo it until then. Nobody is switched off if you are above the limit afterwards — you just can’t add more.
- Add-ons aren’t sold during the trial, except setup & onboarding. Setup is offered on your first subscription as an option we never tick for you.
- MADAR Managed is a service our team delivers with limited capacity, so you request it first and we get in touch; nothing is charged before we approve it.
Questions about subscribing
Do I need a card to start the trial?
No. The 14-day trial is free with no credit card, within the trial plan’s limits shown above.
How do I pay?
Inside the app, by KNET or card, through the Tap payment gateway.
Can I cancel at any time?
Yes — there’s no lock-in contract and no cancellation fee. Cancel the renewal whenever you like: your subscription keeps working until the end of the period you’ve paid for, then stops, with no refund for the time left. Your data stays yours.
Can I export my data?
Yes, at any time. The owner can download a full copy of the account — customers, conversations, deals and settings — as one file in CSV and JSON.
What happens when the trial ends?
You choose a plan to carry on, and your data stays exactly as it is — conversations, customers, settings and everything you set up during the trial.
Can I pick a plan from the start?
Yes. Each plan’s button opens sign-up with that plan already selected; you still start on the free trial, then confirm the plan and pay inside the app.